Terms & Conditions Relating To Cancellation Of Orders -
We understand that sometimes circumstances change and you need to cancel your order .
We are happy to cancel your order prior to order shipment , however
a 20% Re Stocking /Order Cancellation Fee Will Apply To Your Cancelled Order .
The 20% fee will be withheld from your refund .
All other monies paid will be refunded to you .
Your refund will be processed in the same manner that it was paid .
There is no cancellation of orders once you have been issued a shipment confirmation email .
If you do not cancel your order before it is shipped , the order is final and no cancellation or refund will take place unless you have a genuine manufacturing fault on an item , as per the Refund Policy.
CANCELLATIONS ON ANY PRE ORDER , MADE TO ORDER , OR SPECIAL COLLECTIONS
A 30% Cancellation Fee Will Apply To Any Pre Order , Made To Order Or Special Collections . The Process Of Cancellation Will Remain The Same , However The Fee Will Be Charged At A Higher Rate To Cover Manufacturer Costs.
Terms & Conditions Relating To Website Errors & Innaccuracies -
On rare occasions there may be system glitches or information on our site that contains typographical errors or inaccuracies that relate to product descriptions , prices , promotions , offers shipping charges and shipping times and product availability.
Saucy HQ reserve the right to correct any errors and innaccuracies with the store and to change or update information or cancel any orders at any time without prior or further notice - including after you have submitted and finalised your order and check out.
Should you submit an order with inaccurate or missing pricing , your order will be cancelled and full monies paid will be refunded via the payment method used to make your purchase .